MAINTENANCE TECH LEVEL II – NON-EXEMPT POSITION

POSITION TITLE: MAINTENANCE TECH LEVEL II – NON-EXEMPT POSITION

REPORTS TO: Maintenance and Safety Supervisor

SUPPORT TO: Maintenance Coordinator and Team, HHA / HPMMS / HHD Staff and Residents

Overall Focus: To develop the Authority into a non-profit full-service Residential Management and Property Development Corporation that provides affordable housing. The position requires regular attendance to perform the essential duties and responsibilities of the assigned HHA property locations.

Primary Duties: The Maintenance Tech II – Lead performs semi-routine, technical and diversified duties in connection with repairs of general maintenance and repair of buildings, facilities, electrical, plumbing, carpentry and mechanical systems, appliances, grounds, equipment and fixtures for assigned developments at the lead level. The primary duties of the Maintenance Tech II includes:

• Operate and perform routine maintenance and repairs on HVAC equipment and related systems.
• Clean and repair building fixtures including lights, locks, windows, doors, screens, walls, floors, gutters and drains.
• Performing daily work according to priorities, required maintenance programs, vacancy preparation, and incoming work orders.
• Providing information to asset manager, maintenance coordinator and supervisor as necessary regarding vacancy preparation time, expense and anticipated ready date.
• Performing routine and technical maintenance in response to maintenance requests (work orders) and preventative maintenance requiring technical labor skills to ensure buildings and facilities do not deteriorate and reports major repairs to Maintenance Supervisor prior to any expenditure of funds.
• Conducting all business in accordance with authority policies / procedures, Fair Housing, American with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to housing.
• Performing routine maintenance using hand and power tools and equipment in such tasks as repairing switches and stove elements, belts and timers.
• Performing structural repairs such as repairing holes in walls, installing doors and locks, repairing cabinets, installing tile and replacing glass.
• Performing plumbing tasks such as repairing and or replacing toilets, faucets, valves, water heaters, garbage disposals, and sinks using a variety of equipment such as plumbing snakes, pipe wrenches, soldering iron, and propane torch.
• Performing minor electrical tasks such as resetting circuit breakers, replacing 110v-220v outlets, changing light bulbs, repairing and replacing light fixtures and outdoor lighting systems, switches, outlets, thermostats, timers, baseboard heaters, motors, and pumps.
• Monitoring, maintaining, and replacing fire extinguishers, batteries and smoke alarms.
• Assists Landscaping Foreman to maintain outside water systems including sprinklers insuring that systems are winterized as required.
• Performing routine janitorial duties in housing authority offices and community spaces and in readying of residential units for rental. Duties will include washing windows, emptying trash, sweeping, mopping, and vacuuming. Cleaning appliances such as stoves and refrigerators, as well as moving appliances when needed. Clean shower stalls, tile, countertops, and sinks. Strips and waxes floors using heavy floor buffers and floor scrapers. Cleans and replaces light and fan covers.
• Preparing and completing all appropriate documentation to support any tasks performed and completing work orders by detailing time spent, materials used, location of work, summary of work performed, and any tenant charges.
• Securing buildings, work areas and equipment during catastrophic conditions and assists in the evacuating process in the event of bad weather or catastrophic conditions occur.
• Assists Maintenance Coordinator and Supervisor to maintain current parts and supplies inventory. Prepares purchase orders as required, obtains bids and estimates and arranges for purchase (either directly or through maintenance coordinator, supervisor or CEO) according to established procedures and in compliance with the procurement policy. Assists asset manager with move-in and move-out inspections of housing units using a standard checklist.
• Must be able to operate a standard or automatic shift agency vehicle to drive to and from HHA rental units, authority and client properties.
• Alternate scheduled after-hours within the Maintenance Department.
• Performs all other essential duties and tasks as assigned.

Position Responsibilities: The Maintenance Tech II – Lead performs and assists the maintenance supervisors in overseeing the performance of general maintenance and repairs of buildings, facilities, electrical and mechanical systems, equipment and fixtures for assigned developments at the Lead Level. The position responsibilities of the Lead includes:

• HVAC Technical Certification(s): Perform annual routine maintenance on HVAC equipment on HHA and client properties as well as assess, diagnose and repair HVAC equipment that is not functioning as designed.
• Appliances: Perform the repair, replacement or installation of major household appliances, such as refrigerators, dishwashers, range ovens, washers and dryers, hot water tanks, air conditioners, ceiling fans, climate control systems, and garage doors openers (when applicable).
• Carpentry: Perform rough and finished carpentry work in the repair of structures such as partitions, walls, floors, doors, fences, window frames, roofs, office furniture and shelves.
• Glazier: Remove broken glass from window, secure building by boarding up window openings, and replace glass and hardware for windows, doors, and light fixtures.
• Electrical: Perform electrical work (where qualified) for power switches, fuses, outlets, plugs, cables, power circuits and appliances; repairs and replaces lighting systems, troubleshoot and correct defective conditions, monitor and maintain the working condition of safety equipment such as a fire alarms and emergency lighting.
• Plumbing: Identify plumbing problems; repair and maintain plumbing leaks or breaks above and below ground (where qualified); repair and maintain appropriate functioning systems including sewer/supply lines and drains and fire sprinkler and suppression systems; replace seals and other minor parts, maintain underground water lines; and repair, replace and maintain hot water heaters, toilets, dishwashers, washing machines and other appliances.
• Painting: Apply and prepare various surfaces for paint, lacquer, varnish or stain, remove or paint over graffiti and repair wall coverings.
• Masonry: Lay forms; mix, pour, finish and repair concrete for sidewalks, pavers, ramps, and slabs and repair asphalt as needed.
• Drywall: Filling in small holes caused by nails and minor dings from normal wear and tear. This task is done between the time a tenant vacates a unit and a new renter assumes occupancy.
• Safety/Security/Sanitation: Report all unauthorized visitors; identify, report, remove and respond to any safety hazards; report and repair property damage; respond to emergency cleanups such as spills and clogged drains; understand and follow guidelines for safe handling of toxic and/or caustic chemicals and other hazardous materials; and be prepared for occasional unsanitary conditions in office and residential units.

Qualifications: To perform the essential job functions, the following minimum qualifications or standards are required:

• Education and Experience: o High school diploma or GED supplemented by technical courses in mechanical, electrical, or building trades. Associate degree in plumbing, mechanical, electrical, or building trades is preferred.

o Must have attained lead level skill in electrical, plumbing and carpentry trades through three to five years practical experience (including any supplemental training) in a related trade. o Five to ten years’ experience in the maintenance and repair of building structures, household appliances, plumbing fixtures, heating and air conditioning equipment; or equivalent combination or training, education and experience at the apprentice level. Previous HUD experience preferred.
• Language Skills: Customer service and communication skills are beneficial in this position, as the technician may need to interact directly with outside parties, employees, residents and customers associated with the premises. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; and ability to speak effectively with vendors, residents or employees of the organization. Must be able to read, write, and communicate fluently in English. Bi-Lingual skills are not required but may be useful on occasion.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure (be able to accurately use and read a tape measure), using whole numbers, common fractions, and decimals as well as the ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in writing, oral, or diagram (schematic), blueprints or as-built drawings formats.
• Computer Skills: Basic computer skills required for receiving work orders and reporting tenant charges.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Technician must be capable of placing and removing supplies and equipment from above the head shelving and other storage areas. Medium to heavy work requiring prolonged or repeated standing, walking, climbing, bending, twisting, stooping, kneeling, crouching, turning and working above the head on a recurring, repetitive and often continuous basis is required. Heavy lifting with use of hand truck, moving of furniture and/or appliances and supplies unaided up to 50 pounds is to be expected. Good vision and hand-eye coordination is essential. Color perception, which is the ability to differentiate colors in terms of hue, and the ability to identify a particular color or color combination from memory, is also required. Must be able to hear in order to respond to in person and telephone requests from staff and residents as well as be able to hear fire and smoke alarms and unusual noises from equipment.

Special Requirements:

• Must successfully pass an alcohol and drug-screening test as well as a criminal background check.
• Must be bondable and complete a Non-Disclosure (Confidentiality) Agreement as a condition of employment.
• Visual acuity to prepare and analyze data and operate a personal computer.
• Must possess a valid State of Georgia Class 1 Motor Vehicle Operators License
• Must be insurable under the agency’s fleet insurance carrier.
• Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds or more than 100 pounds.
• Must possess HVAC licensure for the State of Georgia
• Preferably other certificates or licensures to job duties.
• Must be available to participate in the on-call rotation for after-hours maintenance emergencies and/or work overtime as business dictates.

Working and Environmental Conditions:

• Residential property: HHA / HPMMS / HHD work is performed independently with general supervisory instructions. Work conditions vary according to season and work site, but work is usually indoors under a variety of conditions. Some work is outside in all different weather conditions including extreme cold and extreme heat.
• Hazards: Work involves frequent contact with angry, upset, or frustrated individuals.

Disclaimer:

This position description is not a complete list of duties, responsibilities or working conditions. While this position description intends to be an accurate reflection of the job requirements, the Authority reserves the right to modify duties without notice and to assign other duties as necessary to accomplish the goals and tasks of the organization. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities. However, some position requirements may exclude individuals who may pose a direct or significant risk to the health and safety of themselves, employees and/or residents. This position description is not an employment agreement or contract. HHA / HPMMS / HHD does not discriminate in practices on the basis of race, color, creed, religion, gender, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable law.

Employee Signature and Date:

After reading the job description, I understand its duties and responsibilities. I am able to perform the essential functions and meet the job requirements of the position. In addition, I have had the opportunity to discuss the job description with my supervisors and/or the CEO.

Date Written: September 17, 2017
Date Approved: November 1, 2017
Date Revised: April 20, 2020